Bellanovae Shipping & Delivery Policy
This Shipping & Delivery Policy explains how orders are processed and delivered on Bellanovae.
Bellanovae is an online cosmetic store shopping website that helps customers find skincare products from different brands in one place. We aim to keep shipping information clear and easy to understand.
Order Processing Time
After you place an order on Bellanovae, we begin processing it.
- Orders are usually processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
Once your order is processed, it is prepared for shipping.
Shipping and Delivery Time
Delivery time depends on your location and the shipping partner.
- Most orders are delivered within 5–10 business days
- Delivery timelines may vary due to weather, location, or courier delays
We do our best to deliver orders on time, but we do not guarantee exact delivery dates.
Shipping Charges
Shipping charges, if any, are shown clearly at checkout before you complete your purchase.
Any additional charges such as taxes or fees will be displayed during checkout so there are no surprises.
Delivery Partners
Bellanovae works with trusted delivery partners to ship orders safely.
Once your order is shipped, you may receive tracking details to follow your delivery status.
Delivery Address
Please make sure your delivery address and contact details are correct before placing an order.
Bellanovae is not responsible for delays or failed deliveries caused by:
- Incorrect address details
- Incomplete contact information
- Unavailable recipient at the delivery location
Delayed or Failed Delivery
Sometimes deliveries may be delayed due to reasons beyond our control, such as:
- Weather conditions
- Transport issues
- Local restrictions
If your order is delayed, we appreciate your patience and understanding.
Damaged Packages During Delivery
If your package arrives damaged, please contact us within 48 hours of delivery.
We may ask for:
- Order details
- Clear photos of the package and product
This helps us review the issue and assist you properly.
Changes to Shipping & Delivery Policy
We may update this Shipping & Delivery Policy when needed. Any changes will be posted on this page.
We encourage customers to review this page before placing an order.
Contact Us
If you have questions about shipping or delivery, please visit our
Contact Us page. We are happy to help.
